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<span id="isPasted" style="font-size:11pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Our normal business hours are Monday - Friday 9:30am - 3:30pm PT<span style="font-size:11pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">(Excluding Holidays)<span style="font-size:11pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;"> <span style="font-size:11pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;"> <span style="font-size:11pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">All customer service inquiries will be responded to during normal business hours. Inquiries made outside our normal business hours will be responded to the next business day.&#xA0;

Our normal business hours are Monday - Friday 9:30am - 3:30pm PT. (Excluding Holidays)All customer service inquiries will be responded to during normal business hours. Inquiries made outside our normal business hours will be responded to the next bus

CUSTOMER SERVICE BUSINESS HOURS

BUSINESS HOURS

ORDER CANCELLATIONS

ORDER CHANGES

ORDER CHANGES & CANCELLATIONS

RETURNS

EXCHANGES

RETURNS AND EXCHANGES

SHIPPING TIMELINES

INTERNATIONAL ORDERS

PRE-ORDERS

SHIPPING & INTERNATIONAL ORDERS

CUSTOM ORDERS

JACKETS (MADE TO ORDER)

RUSH ORDERS(JACKET)

RUSH ORDERS

PRODUCT CARE (JACKET)

JACKET CARE

DAMAGES

DAMAGED ORDERS

GIFT WITH PURCHASE(PROMOS)

GIFT WITH PURCHASE

MISSING/STOLEN ORDER

MISSING & STOLEN ORDERS

MONK PROTECT

MONK PROTECT INSURANCE

CUSTOMER SERVICE BUSINESS HOURSUpdated 2 months ago